How will the LINk work?

The job of the LINk is to find out:

What people like and don’t like about the health and social care services they use
What new health and social care services people need
What people think about plans for new services and how they should look

The LINk will then work with the people who plan and run health and social care services to help them improve services for the people who use them.

LINks have powers to help them to do this. The Plymouth LINk can:

Ask for information about services and get answers in a specified time
Report on problems and make recommendations for changes and get answers in a specified time
Visit health and social care services to see if they are working well
Refer problems to Plymouth’s ‘Overview and Scrutiny Committee’ for health